5.2K
FL#leadership #führungskraft #ciaoiii #newwork #offboarding #kündigung
@fly.leadership
#Offboarding
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Trending Reels
(12)
1.2M
CLScott always knew what was up #clintfromit #clinttok #itguy #stayathomedad #offboarding
@clintfromit
8.8K
KAOffBoarding de Clientes também é muito importante!
#contabilidade #contador #processos #escritoriodecontabilidade
@kauan.contador
9.5K
PHOffboarding - Der Schlüssel zum Kundenerfolg & Vertragsende!
@philipsemmelroth
#OffboardingSuccess #CustomerRetention #ContractManagement #ClientExperience #BusinessTransition
@philipsemmelroth
314
SH“If customers can sign up seamlessly online, they should be able to cancel in a manner that is just as easy.”
This week on Amazing Business Radio, we have Tony Sternberg, CEO and co-founder at @ProsperStack. He shares how companies can differentiate themselves by providing an excellent customer experience from the beginning to the end of their journey.
Companies put a lot of focus into their onboarding process, but the end of the customer’s lifecycle tends to get ignored. What looks like the end is actually a point where you can provide a great experience that retains the customers.
We are in a digital world, and there are plenty of automated opportunities to make customers feel they are personally taken care of. Differentiate yourself from others by utilizing your data to create automated yet scalable experiences for your customers that still have a personalized touch.
Customers disproportionately judge their experiences based on how they felt at the peak (whether this is the most positive or negative experience) and at the end of their experience.
No matter what, end strong and positive. The customer doesn’t have to be right but lets them be wrong with dignity and respect.
Link in bio.
@shephyken
199.1K
MRטוב שלא הציעה לה חופשה רומנטית בפריז. 👩🏻💻😜
#הייטק #ישראל #עבודה #hr #offboarding
@mrsjewlee
6.7K
STNach einer zehnjährigen Dienstzeit als Bürgermeisterin der Stadt Viersen hat Sabine Anemüller gestern ihr Offboarding erfolgreich abgeschlossen.
@stadtviersen
24.1K
WI#offboarding #snowboardlife #reels #viral
@wingmanslife
102.2K
ABAdd this one step into your process🫡
Having a final wrap up call makes all the difference.
Need to tidy up your offboarding process?
Comment ‘GUIDE’ for a link to my brand guidelines kit which includes templates, guides, offboarding call questionnaire and more to ensure a smooth wrap up🔥
@abiconnick
300
SHThe first impression is not necessarily the first time you meet somebody or do business with a company. It’s what sets the tone for what’s to follow. The last impression is what you remember
that hopefully brings you back.
First impressions are Moments of Truth that set the tone for the customer’s journey. For example:
Hotels spend a lot of money on their lobbies to create a great first impression. They spend resources to train staff on how to make customers feel welcome the moment they walk in.
How a salesperson answers the first few questions a customer has often determines if they would do business with that company or not.
Customer experience is more important than ever. Customers are more critical, in this economy, in evaluating what’s giving them the most value when making purchases and investments.
This week on Amazing Business Radio, Dominic Constandi, client services and customer success leader and Chief Customer Officer at @zoominfo. He shares what customer service professionals can learn from their own experiences and use to create lasting value at every point of their customer’s journey.
Link in bio.
@shephyken
102
TOYour onboarding and offboarding systems say more about your business than your website ever will. Clean entries and clean exits protect your data, reduce errors, and build trust every time.
Step 3 of the Breach-Proof Business Checklist™ is live.
🔗 Link in bio to download the full checklist. #BreachProofBusiness #BuildSystems #FounderTips #BusinessOperations
@toluamadi
4.0K
LEDemissão também é parte da jornada.
E talvez uma das etapas mais negligenciadas.
RH, você entende que o offboarding também é experiência?
Ou ainda trata como um checklist pra cumprir rápido, cortar acessos e seguir a vida?
Pra quem comunica, pode até ser só mais uma agenda no dia.
Mas pra quem recebe, não é só uma conversa.
É ruptura.
É incerteza.
É impacto direto na vida.
E aí entra um ponto que muita empresa prefere ignorar:
Você tem preparado seus líderes para isso?
Porque demitir não é só informar.
É conduzir.
É sustentar a conversa.
É ter repertório emocional pra lidar com reação, silêncio, frustração.
Ou ainda coloca um gestor despreparado numa sala, entrega um script e espera que “dê tudo certo”?
Offboarding mal conduzido não termina na demissão.
Ele ecoa.
Na forma como o ex-colaborador fala da empresa.
Na confiança de quem ficou.
Na cultura que você diz sustentar, mas não sustenta na prática.
No passivo trabalhista que pode chegar meses ou anos depois.
Experiência do colaborador não é só kit de onboarding. Ela também está na saída.
E, muitas vezes, é ali que a empresa mostra quem realmente é.
E aí?
Você está tratando o offboarding como parte da jornada… ou só como mais uma tarefa pra encerrar o vínculo?
@leobkaufmann
✨ #Offboarding Entdeckungsleitfaden
Instagram hostet thousands of Beiträge unter #Offboarding und schafft damit eines der lebendigsten visuellen Ökosysteme der Plattform.
Entdecken Sie die neuesten #Offboarding Inhalte ohne Anmeldung. Die beeindruckendsten Reels unter diesem Tag, besonders von @clintfromit, @mrsjewlee and @abiconnick, erhalten massive Aufmerksamkeit.
Was ist in #Offboarding im Trend? Die meistgesehenen Reels-Videos und viralen Inhalte sind oben zu sehen.
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