172
THAs of late January and early February 2026, AAA has reported a massive, record-setting surge in roadside assistance calls driven by severe winter weather, including freezing temperatures and snow.
Key Details on the Call Surge:
Massive Volume:
AAA East Central reported over 37,000 calls in just a few days, which is approximately 80% higher than typical for winter.
Regional Impact:
In Kansas, AAA reported a 250% increase in call volumes.
Primary Causes:
The vast majority of calls are for dead batteries, followed by flat tires, and vehicles sliding off the road.
High Wait Times:
Due to the extreme volume, wait times for assistance have reached up to one hour in some areas.
Emergency Measures:
AAA is using mandatory overtime for drivers to keep up with demand.
Advice for Drivers:
Use the App: Drivers are strongly encouraged to use the AAA app or website to request service to avoid long phone wait times.
Preventive Care:
Have car batteries tested, as they are likely to fail in sub-freezing temperatures.
Emergency Kit:
Carry a winter emergency kit in your vehicle.
The high volume of calls is expected to continue as long as the severe, cold weather persists.
@thearnoldgroupinsurance
