231.4K
TIHow does the Ticketmaster queue work? 🤔
The queue acts as a virtual line that uses advanced security measures to detect bots and monitor traffic. When the queue opens, you’ll know exactly where you are in line—and you’ll get an alert when it’s your time to shop. 🎫
Why is there a queue?
In addition to blocking sus account behavior, the queue helps to pace how many fans can shop at one time. (Only a few hundred people can shop at once, which is why it can seem like the queue is moving slowly.) This gives you a better chance of finding and purchasing the seats you want, since you’re only competing against real, human fans for those seats.
What’s the best strategy for the Ticketmaster queue?
When you’re ready to shop for tickets, we recommend doing the following:
1. Sign in and make sure your payment/billing info is up to date before the ticket sale starts. 💳
2. Check that your phone number is correct (again, before the sale starts). 📲
3. Join the waiting room before the ticket sale begins—waiting rooms typically open 15-30 minutes ahead of time. ⏰
4. Use one browser, tab or device per queue—using multiple tabs will cause errors. ⚠️
And for the love of Gaga, DON’T REFRESH. ❌
Your page will automatically refresh when you enter the queue, so there’s no need to. Doing this could get you flagged as a bot and booted from the sale. 💻
@ticketmaster
