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TAYour employee cannot be forced to perform duties outside of their intended role.
Picture this.
Your employee is working their normal shift.
A customer destroys the restroom. It’s bad. It’s a biohazard.
The manager tells the employee to clean it up.
The employee says no.
That’s not part of my job.
I’m not trained for that.
The manager pushes back and demands it.
Now pause.
As the business owner, where do you think your liability actually sits?
Do you think it sits with
“I can tell my employee to do whatever I want”?
Or does it sit with the fact that this employee was hired for customer service, cash handling, serving tables, busing tables, or managing clients—not hazardous waste cleanup?
Because here’s the reality:
• Job descriptions matter
• Training matters
• OSHA exposure matters
• Workers’ comp matters
• Refusal to perform unsafe work is legally protected
• Forcing it can trigger injury claims, OSHA citations, and lawsuits
You don’t own unlimited authority over an employee just because you sign the paycheck.
When you direct someone outside their scope, without training or protection, you’re not being firm—you’re creating risk.
This is how “simple situations” turn into expensive problems.
Click the link for your free compliance assessment and receive your free 2026 employee handbook.
Taimlyhrhelpdesk.com
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